top of page
FAQ: FAQ
FAQs
How much will my electric bike holiday cost?
-
What is the difference between a guided and self-guided holiday?A guided holiday is led by a professional guide who provides insight into the local culture, history, and nature. The guide sets the timetable, pace and itinerary and manages logistics, such as coffee and lunch spots, along the way. A self-guided holiday, on the other hand, allows the traveller to explore independently, following a pre-arranged itinerary with maps and other materials provided. The traveller chooses their own pace, route, and navigation, stopping where and when they wish along the way. The choice between them ultimately depends on the traveler's preferences and travel style.
-
What is included in the price of my walking or EBike holiday?The price of your walking or EBike holiday includes ensuite accommodation each night on a B&B basis, daily luggage transfer, detailed maps and step by step instructions to follow at your own pace. Top quality Riese and Mueller electric bikes are included in our EBike holidays, together with helmets and hi-vis vests if required. We're always on hand to offer any local support required by our guests.
-
How much is the single supplement?We welcome solo guests and try to keep any single supplement to a minimum. The exact price of a solo cycling or walking holiday will depend on the chosen route. Please contact us for more information.
-
Do I need travel insurance?We recommend that all EBike and walking holiday guests take out travel insurance to cover them for the duration of their holiday, including travel to and from your home. We suggest that guests ensure that their insurance includes Coronavirus cover.
-
Can I change the dates of my holiday?We know that circumstances can change. You can change your booking start date, free of charge, up to 6 weeks before the start date of your EBike or walking holiday. Please see our booking terms for more information.
-
How do I pay for my cycling or walking holiday?You can pay by Paypal, credit or debit card or bank transfer. We will send you a secure link, once we have confirmed availability.
-
When do I pay for my holiday?A 15% deposit is payable at the time of booking. The remaining balance is due 8 weeks before your holiday. PLEASE NOTE SPECIAL CURRENT COVID PAYMENT TERMS
-
What happens if I need to cancel my EBike or walking holiday?Please see our Booking Terms and Conditions for information about cancelling your holiday.
-
How do I book a walking holiday?Either complete the booking enquiry form or contact us with your requirements and preferred dates. We will check availability and come to you with confirmation.
-
How much will my electric bike holiday cost?As a guide, a 2 night weekend cycling break starts at £385 per person. The exact cost depends on your chosen accommodation and number of nights. Contact us for more information.
-
How do I book my cycling holiday?You can complete our booking form or simply contact us with your requirements and preferred dates and we will provide you with a range of suitable options.
-
How active do I need to be to enjoy an EBike cycling holiday?Don't worry! Our electric bikes make cycling easy and fun. Simply contact us and we will happily recommend a cycling break to suit you.
-
Can you tailor my EBike holiday to suit me?Yes with pleasure! We want you to enjoy your perfect cycling holiday in the National Forest. We will happily put together the perfect itinerary for you.
-
What should I pack for a UK cycling holiday?You will need layers of comfortable clothing and shoes suitable for cycling in - trainers are perfect. We recommend that you bring sun cream and a sunhat in summer and a raincoat is useful in every season. And don't forget the camera!
-
How easy is it to ride an electric bike?If you can ride a normal bicycle then you will love riding an electric bike. Just like a normal bike, you need to pedal as you go. However, the electric motor provides a helping hand when you need a boost, such as going uphill.
-
Can you personalise my walking holiday to suit me?Absolutely! We specialise in tailoring our walking holidays to suit guests' specific requirements. All of our walking holidays are private, meaning that you will only walk in your own group. Simply call or email and we will put together the perfect itinerary for you.
-
Are the walking holidays easy?Our walking holidays are designed for guests wanting an easy, gentle walking holiday. The countryside in and around the National Forest is quite gentle and our holidays range from 6 – 8 miles per day, to 10 – 12 miles. We can of course personalise a holiday itinerary to suit you, should you wish to walk further or fewer miles each day.
-
What should I pack for a walking holiday in the UK?Weather in the UK can be changeable. We recommend that walking holiday guests pack layers of clothing. You will need some comfortable walking shoes. These should be suitable for muddy paths in wet weather. A sun hat and suncream are essential for walking on hot summer days and a raincoat might be required in any season. We suggest that you bring a small day pack, to carry items that you require during the day. A thermos flask can also be very handy to enjoy a hot drink along the way. Keen birdwatchers will want to bring binoculars and photographers will want a camera suitable for carrying on your walk.
-
Do you offer solo walking holidays?All of our walking holidays are suitable for solo walkers. We find they are especially popular with solo women walkers, who want the freedom of walking alone, at their own pace, but don't want to walk somewhere too remote.
-
How far will I walk each day?We specialise in tailoring our walking holidays to suit your requirements. Most of our guests choose to walk around 8 miles each day, leaving them plenty of time to enjoy the sights along the way. Guests who wish to walk the National Forest Way will typically walk between 10 and 12 miles each day, allowing them to complete the long distance path in 7 nights.
-
When are your self-guided walking holidays available?Self-guided walking holidays are available year-round, with each season offering a unique experience. Spring brings the scent of wild garlic and bluebells in woodlands, and displays of blossoming trees, as the woodland becomes alive again. Lambs frolic in the fields and late spring welcomes the return of the sand martens to many of the lakes. Summer offers shady woodland walks and sun soaked outdoor cafes. Keep your eyes peeled for ripe cherries on the many cherry trees in the National Forest. Autumn boasts a stunning display in the National Forest with changing leaves, and the sounds of deer rutting in Bradgate Park or Calke Abbey. Race to beat the squirrels in the walnut woods, or enjoy an apple from one of the many community woodlands. The National Forest landscape is gentle enough to still be accessible to winter walkers. Winter offers bare trees shining in frost, water birds on lakes, and the chance to warm up with hot chocolate or a beer by the fire. Late winter highlights the arrival of a new season with the sight of carpets of snowdrops.
-
What footwear do I need for a walking holiday?Whilst the countryside is generally very gentle, we would still recommend guests wear walking boots, with a good sole. The most important thing is to ensure that your footwear is comfortable and well worn in, before starting your holiday. Some guests might be happy in walking sandals in summer. In winter, some paths can be muddy and waterproof boots are recommended.
-
Can I bring my dog on a walking holiday?Some of our hotels and walking routes are dog friendly. Please contact us directly if you would like a dog friendly walking holiday.
-
How fit do I need to be to enjoy a walking holiday?Our walking holidays are designed to be gentle enough for anyone of average fitness to enjoy, with daily mileages starting at 6 - 8 miles per day, leaving plenty of time to explore along the way. The walking in the National Forest is quite gentle, with just the odd short strenuous climb.
-
Can I arrive for my walking or cycling tour by public transport?Absolutely! We encourage our guests to let the the train take the strain and are proud to hold the Good Journey Mark for welcoming car-free visitors. We offer a 5% discount on any holiday if you travel to the National Forest by train, bus or coach. You can plan your car-free journey here.. We can arrange collection from the nearest suitable train station to take you to your first hotel. At the end of your walking or cycling holiday, you will be taken back to the station or will end your holiday at the rail station. Contact us for more information.
-
I am travelling from overseas. Can you arrange airport transfer?The National Forest is in the heart of England and attracts many overseas visitors every year. It is served by both East Midlands and Birmingham airport. We can arrange a transfer from either airport if required.
-
Where do I leave my car?You will leave your car at your first stopover, whilst you enjoy your cycling or walking holiday. This is included in your holiday price.
-
What happens to my luggage?We transport your luggage between hotels, leaving you free to enjoy your day's cycling or walking. If you are cycling, we provide panniers for you to carry your essential items each day. We recommend that walkers bring a light day pack with them.
-
Can you cater for special dietary requirements?We certainly can! Our founder is a coeliac, so fully understands how important it is that accommodation providers can cater for special diets. We ask our EBike and walking holiday guests to let us know in advance of any dietary requirements and we will ensure that your accommodation providers are notified. We'll also highlight the cafes, pubs and restaurants along the way who we know cater for special dietary needs.
-
How do I get back to my car at the end of my holiday?All of our walking and EBike holiday routes are circular, meaning that your holiday will end back at your car. We will be waiting for you, with your luggage.
-
What type of accommodation will I stay in?We use the best available accommodation for our walking and EBike tours. This includes award winning luxury B&Bs, cosy village pubs and grand country houses. If preferred, we can also offer luxury self-catering options as all or part of your holiday. we find this option especially popular with overseas guests, on a longer holiday, who want laundry facilities along the way. Guests will always find a welcome hamper of local produce waiting in self catering venues.
-
Do you offer laundry facilities?We know that some guests may require laundry facilities on longer holidays. Please let us know if this is important to you and we will tailor your holiday to include this facility. A popular option is to include several nights in a luxury self-catering apartment or cottage as part of the holiday. Arrangements can also be made with a number of laundry services in the area.
-
How do I find my way?Every EBike or walking holiday includes daily turn by turn route notes, as well as an Ordnance Survey map. Our EBikes are fitted with GPS and we can offer a GPX file to walking guests, to use with their preferred app.
-
What support do you offer?We live locally and are always available should guests need a helping hand. Guests often praise the high levels of support that we offer during our EBike and walking holidays. At the start of your holiday, we will provide you with our mobile and office numbers. We'll come out in person with the support vehicle, if required and we're always at the end of the phone or text to answer your questions. We provide lots of information about our favourite places to eat and drink along the way and will let you know of any special events. Need some extra help? Just drop us a message and we will be happy to help.
-
What if I need to change my walking or cycling holiday plans because of COVID 19?It's fair to say that things can still change pretty quickly. To ensure that you can book your UK cycling or walking holiday with confidence, bookings made before the end of April can be changed at any time up 4 weeks before your holiday start date. Should you be unable to enjoy your walking or EBike holiday, then we will refund your deposit in full, any time before full payment has been made.
-
What if my walking or cycling holiday is cancelled because of COVID 19?We want guests to be able to book their cycling or walking holiday with confidence that their money is safe. Therefore, we are offering guests a COVID 19 money back guarantee. If Government COVID restrictions require us to cancel your holiday then we offer a choice of rescheduling your holiday, to a date to suit you, or a full refund within 14 days.
-
Do you have special COVID 19 payment terms?To help guests book their UK walking or cycling holiday with confidence, we have reduced our deposit to just £75 per person for all 2021 holidays, with no further payment due until 4 weeks before you travel.
-
Do I need travel insurance for a walking or cycling holiday in the UKWe strongly recommend that all guests have travel insurance for their cycling or walking holiday, just as you would for a holiday overseas. For 2021 holidays, we suggest that you ensure that your travel insurance will cover you should you test positive for COVID 19 prior or during your tour. We also suggest that you choose a policy that includes cancellation cover, should you wish to cancel your walking or cycling holiday at the last minute.
-
What other steps are you taking to ensure that guests can safely enjoy their walking or EBike tour?We're working hard behind the scenes, to ensure that your walking or EBIke break is as safe as possible. We have attained the Visit England Good to Go accrediation and put in place all necessary risk assessments and codes of conduct. Learn more about our COVID 19 planning.
bottom of page